Shipping delays due to the earthquake in the Kumamoto region

Thank you for your continued support of MOONRAKERS.

We extend our deepest sympathies to everyone affected by the earthquake that occurred in the Kumamoto region on Tuesday, July 28, 2026.

Due to the effects of this earthquake, parcel collection and delivery by shipping companies have been suspended in some areas of Kumamoto Prefecture.
Additionally, delays are occurring in the delivery of parcels to the Kyushu region.

Please check the link below for detailed delivery status.

▼Sagawa Express
https://www2.sagawa-exp.co.jp/information/detail/406/

Please note that for deliveries to affected areas, even if you specify a date and time, there is a possibility that your order may not be delivered at the requested date and time.

We apologize for any inconvenience or trouble this may cause our customers and kindly ask for your understanding.