修理
About our Chimera Skin® coat
alteration and repair service
One of MOONRAKERS®'s major themes is for customers to be able to enjoy their products for a long time. From this perspective, we have decided to introduce an alteration and repair service. Although there will be a charge, with the full cooperation of Hirose Sangyo, who handles our sewing, we will be able to provide this service at the lowest possible cost to you.
Content and Cost
The cost will vary depending on the content of your request, so please contact us via the Contact page for more details.
For sleeve length alterations, which have been frequently requested, we will primarily follow the settings below.
・For sleeve shortening, the cost is 500 yen per sleeve for up to 2.5 cm, and 1,000 yen for both sleeves. If the sleeve shortening is more than 2.5 cm, it will be necessary to open the sleeve and reattach the adjustment flap, so the cost will be 750 yen per sleeve and 1,500 yen for both sleeves. In addition, the actual shipping cost for sending the product to us and back to you (around 770-1,500 yen) will be added.
Please note that the cost may vary depending on the details of the service, and for future repairs after product use, there may be cases where we are unable to accept repairs depending on the condition of the product.