Regarding Product Delivery and Inquiries During Silver Week
Thank you for always using the MOONRAKERS website and online shop.
Please note that our business hours during the Silver Week period will be as follows. We apologize for any inconvenience this may cause and appreciate your understanding.
[Regarding product shipping]
Orders placed from Friday, September 18th at 10:30 AM to Wednesday, September 23rd
→ We will ship these sequentially starting from Thursday, September 24th.
[Inquiries via CONTACT email form]
Closed period: Saturday, September 19th to Wednesday, September 23rd
Inquiries received during the closed period will be handled sequentially from Thursday, September 24th onwards.
We apologize for any inconvenience or trouble this may cause during this period and appreciate your understanding.
