Customer Support Summer Holiday & Shipping Notice

Thank you for always choosing MOONRAKERS.

Please note that our customer support will be closed during the following period:

[Customer Support Closure Period]

Saturday, August 9th – Sunday, August 17th

・Inquiries received during the closure period will be addressed in order starting Monday, August 18th.

・Orders will be accepted as usual during the closure period, but please note that we will not be able to process changes to addresses or order details.

[Online Shop Shipping]

Orders will be shipped within approximately 3 days of being placed.

・Please understand that there may be delays in shipping due to the Obon holiday period.

We apologize for any inconvenience this may cause and thank you for your understanding.

詳細はこちら

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